Order Processing

All orders ship from the United States.

Orders placed before 12:00 PM EST will ship the same business day.

Orders placed after 12:00 PM EST will ship the following business day.

Orders placed after 5:00 PM EST on Friday or during the weekend will be processed and shipped the following Monday.

Please note that holidays are not considered business days.

Domestic Shipping — United States

Shipping times depend on the delivery method selected at checkout.

• Express Shipping: 1–3 business days
• Standard Shipping: 3–10 business days

Delivery timelines begin once the order has been dispatched.

International Shipping

We ship worldwide and aim for delivery within up to 14 business days, depending on destination.

All international shipments must clear customs. Customs regulations vary by country, and customers are responsible for:

• Any applicable duties, taxes, or import fees; and
• Required permits or documentation.

We are not responsible for customs delays or additional charges imposed by local authorities.

Carriers

We ship with trusted carriers, including:

• UPS
• USPS
• DHL
• FedEx

Carrier selection may vary depending on destination and service level.

Shipping Delays

While we aim to ensure timely delivery, we are not responsible for delays caused by:

• Weather conditions;
• Holidays;
• Natural disasters;
• Customs clearance; or
• Carrier-related delays.

Shipping charges are non-refundable in the event of carrier delays.

For time-sensitive orders, we recommend selecting express shipping at checkout and placing your order in advance.

Returns & Return Shipping

Before returning any item, please contact us at info@theproperlabel.us.

Customers are responsible for return shipping costs. Original shipping charges are non-refundable. We will provide a return shipping label.

If a refund is issued, return shipping costs may be deducted where applicable.

Contact Information