The Proper Starball™ — Volume Control
Order Processing and Shipping:
- Orders are processed swiftly, typically within 1-4 business days.
- Shipping within the United States generally takes 3-5 business days. East coast orders usually arrive in about 3 days, while west coast orders may take up to 5 days.
- International orders and shipments to Hawaii and Alaska typically take 7-10 days.
Satisfaction Guaranteed:
- Enjoy free returns for any unworn products in their original packaging within 14 days of purchase.
- Your satisfaction is our top priority.
- We ship sustainably from US warehouses, offering eco-friendly standard shipping to reduce our carbon footprint. Opt for standard shipping to support our green commitment with minimal eco-conscious packaging.
Description
The Proper Starball™ transforms football’s most recognizable form into a collectible design object. The Volume Control edition explores contrast, proportion and visual rhythm through the maison’s signature star geometry. Designed for display as much as for play, it reflects The Proper Label’s philosophy of where sport meets luxury.
Materials
For further composition details, contact the Maison with the name of your piece.
Follow the care instructions supplied with your piece. The Maison can advise on storage and care.
The Making
For a closer look at the design, materials and making of this piece, speak with our Concierge.
Contact the MaisonMeasurements
Refer to the dimensions in the product details. For a specific measurement or advice on fit, contact the Maison.
Size guide
Product-specific measurements are not available yet. Contact the Maison for help choosing your size.
Fit
Compare your measurements with the size guide. Our Concierge can help with proportion, ease and choosing between sizes.
Find your sizeDelivery
Available shipping services and charges are confirmed at checkout.
ORDER PROCESSING
Order Processing
All orders ship from the United States.
Orders placed before 12:00 PM EST will ship the same business day.
Orders placed after 12:00 PM EST will ship the following business day.
Orders placed after 5:00 PM EST on Friday or during the weekend will be processed and shipped the following Monday.
Please note that holidays are not considered business days.
DOMESTIC SHIPPING — UNITED STATES
Domestic Shipping — United States
Shipping times depend on the delivery method selected at checkout.
- Express Shipping: 1–3 business days
- Standard Shipping: 3–10 business days
Delivery timelines begin once the order has been dispatched.
INTERNATIONAL SHIPPING
International Shipping
We ship worldwide and aim for delivery within up to 14 business days, depending on destination.
All international shipments must clear customs. Customs regulations vary by country, and customers are responsible for:
- Any applicable duties, taxes, or import fees; and
- Required permits or documentation.
We are not responsible for customs delays or additional charges imposed by local authorities.
SHIPPING CARRIERS
Carriers
We ship with trusted carriers, including:
- UPS
- USPS
- DHL
- FedEx
Carrier selection may vary depending on destination and service level.
SHIPPING DELAYS
Shipping Delays
While we aim to ensure timely delivery, we are not responsible for delays caused by:
- Weather conditions;
- Holidays;
- Natural disasters;
- Customs clearance; or
- Carrier-related delays.
Shipping charges are non-refundable in the event of carrier delays.
For time-sensitive orders, we recommend selecting express shipping at checkout and placing your order in advance.
RETURNS & RETURN SHIPPING
Returns & Return Shipping
Before returning any item, please contact us at info@theproperlabel.us.
Customers are responsible for return shipping costs. Original shipping charges are non-refundable. We will provide a return shipping label.
If a refund is issued, return shipping costs may be deducted where applicable.
CONTACT INFORMATION
Monday–Saturday, 9 a.m.–5 p.m. EST.
Returns & Exchanges
For return eligibility, exchanges and instructions, please consult our policy before sending your piece.
STARTING A RETURN
Starting a Return
As soon as you have decided that you would like a refund, please contact us by email at concierge@theproperlabel.us before returning your purchase.
INSPECTION AND APPROVAL
Inspection and Approval
Once your return is received and inspected, we will send you an email confirming that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
REFUND METHOD AND TIMING
Refund Method
If your refund is approved, you may choose to receive your refund either as store credit or back to the original payment method.
Refund Processing Time
Please note that refunds can take up to 10 working days to appear on your account due to varying processing times between payment providers.
TAXES, DUTIES, AND INTERNATIONAL ORDERS
United States and Canada
If your order was sent to a destination within the United States or Canada, all sales taxes will be refunded.
Orders Outside the United States and Canada
Customs duties and sales taxes are non-refundable through The Proper Label. However, you may be able to recover these amounts by contacting your local customs bureau or by hiring a customs broker.
Australia
If your order was sent to Australia, you will receive a refund of duties and Goods and Services Tax (GST).
ITEMS NOT ELIGIBLE FOR A REFUND
Items Not Eligible for a Refund
There are certain situations where we do not accept refunds:
- Goods with obvious signs of use;
- Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error;
- Any item returned more than 14 days after delivery; and
- Final Sale items.
RETURNS OUTSIDE THIS POLICY
Returns Outside This Policy
Returns that do not meet this policy will be sent back to you.
CONTACT INFORMATION
Monday–Saturday, 9 a.m.–5 p.m. EST.
Client Assistance
For advice on size, fit or care, speak with our team. Monday–Friday, 9:00–17:00, New York time.
Monday–Friday, 9 a.m. to 5 p.m., New York time.
concierge@theproperlabel.us