The Proper Label® / Maison de Sport

Start a Return

A return, considered from the first step.
Share your order details. Our team will guide you through the rest.

Please read our Returns & Exchanges policy before beginning. Sending a request does not confirm eligibility or issue a shipping label.

01 / Your order

Find your order

Use the email and reference from your order confirmation. No account is required.

Full name Order email Order reference Delivery date (if known)

02 / The piece

Tell us what you would like to return

Product name or reference Size and colour Quantity Reason Preferred resolution Exchange size or piece (optional)

03 / Your address

Where you are returning from

This helps our team provide the appropriate return instructions.

Street address Apartment or suite (optional) City State or region (where applicable) Postal code (where applicable) Country Original packaging Additional details (optional)

Before sending your parcel

Wait for our email with the return address and instructions.
Place the piece in its original product packaging, inside a protective outer box. Let us know if packaging is missing or damaged.
Include your order reference inside, remove old shipping labels and keep your drop-off receipt.

If photographs or a receipt are needed, our team will request them by email. Do not include payment-card details.

Your details are used to handle this request. Privacy Policy

Need help? Email Client Relations.